Delivery Information

POTTED ROSES

Orders are dispatched using DX or DPD local. Delivery will take between 1 & 2 working days after dispatch. We only deliver to mainland United Kingdom, excluding Ireland, Isle of Man, Isle of Wight, and Northern Scotland. We only accept Sterling as Currency. 

Free Delivery on orders with a plant total value exceeding £100.00 

Please note: Orders placed after 7.00am will be processed the next working day except at weekends and public holidays, which will be the next working day.

Charges

1 rose: £7.75
2 to 4 roses: £8.50
5 roses: £10.00
6 or more: Free Delivery

BARE ROOT ROSES

Orders are dispatched using Royal Mail. Delivery will take up to 3 working days after dispatch.

Charges

1-3 roses £5.00
4-7 roses £7.00
8 plus roses Free Delivery

Free Delivery on orders with a plant total value exceeding £100.00

ORDER ENQUIRIES

Please email order enquiries to sales@eastcroftroses.co.uk or call us on 07710 028737.

GUARANTEE & RETURNS

We offer assurance to all our customers that our roses are both healthy and true to name on leaving our farm. We will replace any rose purchased that fails to grow after planting, providing that:

  • we are notified before 1st of July the season after planting
  • that the planting instructions were followed in full
  • that the roses have not been subjected to abnormal weather conditions or any other factors beyond our control.

In the unlikely event that a return is necessary, please contact us by email to customerservices@eastcroftroses.co.uk or call us on 07710 028737.

CANCELLATIONS

You have the right to cancel your order before shipping. Exercising this right requires you to give us notice via email at sales@eastcroftroses.co.uk or by phone on 07710 028737.

DISPATCH INFORMATION

We aim to despatch all orders within 24hrs (excluding Public Holidays and weekends) of receipt of order, subject to availability and weather. Specific delivery deadlines will be dealt with on an individual basis, please contact sales on sales@eastcroftroses.co.uk or call us with your requirements on 07710 028737.